📄 TERMS & CONDITIONS — FirstCV
Last Updated: January 2025
By using FirstCV.co.uk, you agree to the following terms and conditions.
Please read them carefully before using our service.
1. Service Overview
FirstCV provides:
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AI-powered CV creation
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Cover letters and LinkedIn summaries
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Digital document delivery via email
Our service is digital-only; no physical products are shipped.
2. Payments
Payments are processed securely through PayPal.
By completing a purchase, you agree that:
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You are authorized to use the payment method
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All sales are final unless covered under our refund policy
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Prices are displayed in GBP (£)
3. Delivery of Documents
Your CV will be delivered to your email within:
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10 minutes for standard packages
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5 minutes for premium packages
If delays occur due to technical issues, we will resolve them as soon as possible.
4. Revisions
Some packages include:
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7 days unlimited revisions (Complete package)
Revisions apply only to:
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Formatting
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Wording
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Style adjustments
Revisions do not include creating a new CV from scratch for a different person.
5. Refund Policy
You may request a refund if:
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You did not receive your CV
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There was a technical failure
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You are dissatisfied with the result and contact us within 24 hours
Refunds are not granted for:
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Incorrect information provided by the user
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Change of mind after delivery
6. User Responsibilities
You agree that:
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All information you provide is accurate
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You will not use our platform for fraudulent or illegal activity
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You are responsible for verifying the correctness of your CV
7. Intellectual Property
All templates and designs provided by FirstCV remain our intellectual property.
You may use your generated CV for personal and professional purposes.
You may not resell, distribute, or reproduce our templates commercially.
8. Liability Limitations
FirstCV is not responsible for:
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Employment outcomes
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Hiring decisions
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Job application results
We provide tools to assist you but do not guarantee job placement.
9. Service Availability
We may update, modify, or suspend parts of the service for:
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Maintenance
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Improvements
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Technical issues
10. Governing Law
These Terms are governed by the laws of the United Kingdom.
11. Contact Us
For questions or concerns:
FirstCV Support
Email: support@firstcv.co.uk